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Old Window that Work!

Customer Comments

At Fresh Air Sash Cord Repair, our goal is to provide outstanding client service. Read what some of our satisfied clients say about us.

Sitting happily by an open window with fresh air pouring in! Love it! Thanks so much!

Cynthia N. - Alameda Neighborhood, NE Portland

The windows look great and function so smoothly.

Julie L. - Irvington Neighborhood, NE Portland

... thanks again for all your work. The upstairs windows are like new!

John W. - Colonial Heights Neighborhood, SE Portland

Last week on one of the hot evenings we were sitting inside and a breeze went through our room and [my husband] acknowledged that having functional windows was amazing. Thank you!

Abby I. - Laurelhurst Neighborhood, NE Portland

I really appreciate the fact that you agreed to do our job and I admire your thoughtful approach and that you keep safety first! It is such a pleasure to deal with a real professional!

Steve C. - Southwest Hills Neighborhood, SW Portland

Just wanted to say what a thrill I get opening our new and improved windows. So quiet and effortless. Makes me smile and I’ll be thanking you for years to come.

Jill P. - Alameda Neighborhood, NE Portland

Patty you did such a fantastic job! Thank you! As I write this, I am enjoying a lovely breeze without the use of my college Chaucer anthology.

Janet J. - Laurelhurst Neighborhood, NE Portland

Thank you again for rejuvenating our windows! We are truly delighted with the results of your hard work and fine craftsmanship.

Richard H. & Karen D. - Rose City Park Neighborhood,
NE Portland

I spent last night cooking with the windows open purely on principle!

Annie K. - Rose City Park Neighborhood, NE Portland

Patty ... came to the rescue on our 101 year old house. We had one large window with a broken rope and the other right next to it was probably painted shut for 50 years or more with many coats of exterior paint. Not only did Patty do a fantastic job but there was nothing to clean up. I highly recommend Patty to anyone with old wood windows.

Bruce F. - Alameda Neighborhood, NE Portland

You did three of our windows several years ago and that topic came up lately with a new neighbor. She loved hearing about you from us. Your fine work and lovely manner brought back good memories.

I went to your website, something I hadn't seen before and am happy to see how well you're doing with your business. Deserved, impressive and a reminder of how good it feels to see conscientious attention and terrific craftsmanship.

So, congratulations and good wishes! It was a pleasure to have had your help.

Sandy W. - Eastmoreland Neighborhood, SE Portland

Thanks again for your beautiful work and friendliness.

Carol K. - Irvington Neighborhood, NE Portland

The windows look great. You can't even tell that they've been dismantled and I looked pretty close.

Mark W. - Laurelhurst Neighborhood, NE Portland

My painter showed up yesterday to do the touch up on the windows and a few other things. He was very impressed with your work. It was clear to him that you had to remove the moldings and he marveled at how little damage there was to the walls and paint. He asked for your name for referrals to others.

Joan P. - Sellwood Neighborhood, SE Portland

It is such a lovely morning- and so much more so to have fresh air while I enjoy the coffee and newspaper! Thank you for the improvement....

Kelly F. - Laurelhurst Neighborhood, NE Portland

I am so thrilled to have my windows working so well, and to keep the windows that are original to the house - good, solid, sturdy windows that all open from the top and the bottom! Thanks too for leaving everything so neat. When you left, it was hard to tell you'd been here except for the fact that my windows opened and stayed that way without a block of wood!! Hooray!!! (edited for brevity)

Molly B. - Concordia Neighborhood, NE Portland

Thanks, the windows are amazing. I can already hear that it is quieter in the room, and much of the draft is gone. So, my expectations are met.

Mary H. - Irvington Neighborhood, NE Portland

So this is how they're supposed to work!

Steve, Mary's husband

Thanks again for the excellent work you did on our windows. It feels good to know they now all work as they should, and having fresh air in every room helps us to enjoy our new house to the fullest.

Mary Anne E. - Mt. Tabor Neighborhood, SE Portland

I just wanted you to know that the first warm day of the year was so much more bearable than usual because we could open our windows! Thank you!!!

Erin S. - Concordia Neighborhood, NE Portland

Thanks for the terrific job you did on our windows. They're such a pleasure to open and close now! So glad you were able to come out earlier than we'd scheduled - just in time for the lovely spring breezes!

Jennifer F. - NE Portland

Thank you for your kind, generous and expeditious service.

Jim R. - NE Portland

I really value the way you worked with us, how you worked around an impossible snow storm, were extremely sensitive to when we had kids in the house and how detailed and professional you guys are. Also the fact that you did as much work as you did and still came in under budget was simply fantastic.

Geoff K. - NE Portland

Oooh, I LIKE it!

Ivy, Geoff's toddler

Patty Spencer of Fresh Air Sash Cord Repair was a "life-saver" for us.  She fixed 14 of our old, non-functioning windows in our 1929 English Cottage Portland home and restored them all to their original condition.  They now all have new sash cords and slide up and down smoothly, as though they were brand new like they were back in 1929.  We are VERY happy and receive lots of nice comments about them from friends and family.  Thanks, Patty!!!

Peter O. - NE Portland

We bought a 1923 home in Laurelhurst with the goal of restoring it to its original state. Much of the work involved stripping layers of paint from base, picture and window trim. Patty has been an invaluable help in our work. She was able to free our double-hung windows from their prisons of paint. After we stripped and stained the windows, frames and sills, Patty reinstalled the windows, tying them to the weights. Our windows, top and bottom, now lift with the touch of a finger. Patty worked efficiently and left our home spotless after each visit. We felt comfortable with Patty in our home and trusted her with our project. We could not have accomplished what we have without her expertise and help.

Jean P.M. - Laurelhurst Neighborhood, NE Portland

It doesn’t even look like you were in there.  It’s amazing!

Caitlin P. - NE Portland

After 9 years away, it was time to return home to Portland.  Before coming back home I bought a 1910 house in North Portland.  The original windows were in desperate need of work. Cords cut, dry rot, weights out of balance, windows sealed shut by decades of paint!  I was determined to restore rather than replace.

I met Patty during a brief trip to Portland, and identified every problem we wanted to resolve. She and I worked long distance by phone.  My renters thought she was wonderful, and I do too. She'll answer all your questions.

Kim S. – North Portland

Thank you so much for repairing our windows and making them work so effortlessly!

Rebecca E. – SE Portland
Nice photo of a double hung window. Close up photo of Patty's hands working on a counterweight and a sash cord. Close up of Patty's gloved hands prying trim off window. Close up photo of Patty's hands delicately nailing a sash cord in place.